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Logging in on several devices?

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Logging in on several devices?

#274399 Posted on 2024-07-11 12:41:08

Hi, I‘m new around here :) 
I tried to log in on my computer today (I‘ve been playing on iPad thus far) but it won‘t let me and just keeps saying that no account with that username exists. I‘m certain that I‘m not mispelling my user or password. I didn’t find anything regarding a limit on the amount of devices you’re allowed to log in on. Any advice on how to fix this? Sorry if this is a dumb question ^^‘


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#274400 Posted on 2024-07-11 12:42:59

Are you definitely using the name you have signed up the account with and not the display name you have picked?


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#274401 Posted on 2024-07-11 13:08:46

I‘m honestly not sure x( I looked around but didn‘t find where it shows my actual account name, just my display name everywhere. So I‘m actually not sure what my „actual name“ is- I signed up late at night and fell asleep right after so I don‘t really remember :<

Last edited on 2024-07-11 at 13:10:15 by Mars


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#274402 Posted on 2024-07-11 14:54:54

Whatever you log into with your ipad will be your account name. It might also be in your activation email? If you reset your password it should also send your username with a reset password link also. 


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#274417 Posted on 2024-07-12 06:53:07

Thank you for the help, I figured it out! :) My iPad (for some reason) saved two different passwords & users for the website, one with my display name, which is the one I was trying to use, and the other with my actual account name. 


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