transparency issue

Guys I need help,  does anyone use paintshop or paintshop pro 2020?  So for whatever reason when saving a transparent background to PNG, it saves with a white background. Or at lease uploads with one. I did try imgur and DA to uplaod the image but I am getting the same result. ... can some please help.

Oh and I have tried to save it in other formats too. It will load in paint as transparent ... UGH

I'm not familiar with those programs because it was over 10 years ago I was using Paintshop. I later moved to GIMP and used it for years but recently the last few months switched to Krita and I like it a lot. It's free, same as GIMP. So I could tell you exactly what to do if you were using Krita haha, but since you're not I'll do my best to try and help. Which program are you using?

Any idea would be helpful. My best peice so far and it has a white background.  I am using the newest version of corel paint shop pro 2020

Last edited on 2020-04-21 at 06:09:25 by ♫Bashƒul.Cupcake♫

I found this article that may help, boop, it talks about saving transparent backgrounds under, "Optimizing an Image"

There is also this article boop, I'm not sure which works better with paint shop 2020 because I haven't used it before

Last edited on 2020-04-21 at 22:02:21 by Beacon

I found this helpful article for your program you're using as well. Corel Paint Shop Pro 2020.

Last edited on 2020-04-21 at 22:04:23 by The Cryptic Cat

I don't know either program but when I save in SAI, it opens up a prompt about saving the background colour. If it's transparent, I'm sure to hit "each layer own opacity" or w.e it says. Another option would be to save it as a gif, but that could screw your colours a bit. Or a psd file and open it later in another program, like Gimp (can confirm, good program)

Hopefully one of the aforementioned links will help you instead. Best of luck to ya ♥

Thanks everyone who posted. I believe I have figured it out, although I dont know how I fixed it lol.