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Paid for credits? Not received?

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Paid for credits? Not received?

#213474 Posted on 2019-11-18 11:18:23

I just bought 10 credits and not received them? Does it usually take a while to show up?


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❤Absinthe
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#213486 Posted on 2019-11-18 14:27:31

Hi Absinthe, I just purchased credits and they showed up instantly. In the help tab, under "credits" there is a little explanation that might help you. 


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Jumperkins
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#213488 Posted on 2019-11-18 15:04:01

Its okay river is sorting it, i think the payment is on hold for some reason :/ but the money has gone out of my paypal balance


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#213489 Posted on 2019-11-18 15:09:20

I’m glad River is taking care of it. Such a bummer if it is on hold. Hopefully it’s fixed soon! ☺️


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