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pages not loading

#249253 Posted on 2021-10-28 08:44:02

I'm having terrible problems today. Pages are not loading at all, or loading slowly a few times and then not loading for half an hour and then loading again very slowly.... Does anybody else experience it as well..?


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ℒ🍓Lenka
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#249254 Posted on 2021-10-28 09:11:13

I'm repetitively getting a message about the server taking too long to respond


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#249255 Posted on 2021-10-28 10:28:33

My experience is the total same for about 12 hours. But I think they are aware of the problem, because my horses didn't age despite of the progressing (thank God).


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#249256 Posted on 2021-10-28 12:21:42

I think my horses did age. I'm just browsing through them but it's taking me literally hours to care for them. There's no info about any problems on the game twitter account, so I'm not sure if it's just you and me or a wider problem...


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#249259 Posted on 2021-10-28 22:37:26

So I may have found a work around, at least for google chrome

I accidentally opened equiverse in a incognito (or private) tab, and it at least let me log in. So I experimented.

If you open up a private tab or window, search equiverse news, click a link, then log in, seems to work okay. Why, I have no idea


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#249260 Posted on 2021-10-29 02:58:15

@Reverie: I tried it, but for me it doesn't work either. Sometimes I can reach some pages - like forum, (or if I'm lucky enough) my horses, but my activity page, the riding schools and other pages just don't load at all - so I found it best to lock the important stables of mine until this problem resolves.

I also sent a message through contact to the admin team, because I'm not sure what's happening - and it has never been so problematic to load the site before.


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#249261 Posted on 2021-10-29 03:21:26

I had the same problem, and I'm just now able to get back on EV.


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#249263 Posted on 2021-10-29 10:04:21

Same problems here. I am fixing to go lock all my horses. If I am able.


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#249264 Posted on 2021-10-29 11:18:10

Same here.


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#249265 Posted on 2021-10-29 12:51:22

I couldn't get on again today until now. Hope this doesn't keep happening.


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#249266 Posted on 2021-10-29 13:38:11

Have been trying to reply to this thread since yesterday. To slow to work. I haven't been able to successfully do anything on here until now for the past day or two. And it is still slow.


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#249267 Posted on 2021-10-29 16:00:54

It only lets me on every now and then when I'm home, but I can't get on EV at all at school. 


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#249270 Posted on 2021-10-30 08:01:43

"The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@equiverse.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request".

^^This is what I'm getting when I can't connect^^


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#249271 Posted on 2021-10-30 09:35:37

I never got any of that, but it seems to be doing a bit better for me.


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#249272 Posted on 2021-10-30 11:16:23

I received an answer through email:

"This problem is currently impacting the entire site, and all users, as the server is unfortunately being targeted by bots. We know of the issue and are working on trying to prevent the bots from accessing it, and hope to be back up as soon as possible, however in the meantime the site may be slow to connect or not connect at all. 

We're sorry this is happening and we appreciate your patience while our server admin is working on a fix. We will continue to provide updates on the situation via our social media accounts, and will make sure everyone is notified as soon as possible when we see a change."


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