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Locked account?

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Locked account?

#96724 Posted on 2017-03-08 04:33:59

I logged on this morning and it said my account had been locked since 4 am today. I have never locked my account. I'm wondering if this is just a bug, or if maybe someone somehow got my password. Has anyone else had this happen?


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Roentgen
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#96725 Posted on 2017-03-08 04:41:43

Same here.
Also, none of my horses aged and all of them are out of stable. It's quite frustrating because some of them were paid 2-4 weeks since today :c.


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R.
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#96727 Posted on 2017-03-08 04:58:11

It came with the new update, but I don't believe if is supposed to lock your account every night.

I logged in multiple times yesterday, and I still logged on today to find it was locked since 4 am this morning. I don't know what it is, but thankfully all of my horses are locked already so I don't have to repay to put them in a stable again.


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Κ€ΚŠΙ›
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#96728 Posted on 2017-03-08 04:59:22

Same thing happened here. Had to unlock my account when I hadn't locked it to begin with. Since they didn't reset I can't show them or anything today.


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#96729 Posted on 2017-03-08 05:09:15

Same issue, had to unlock my account and none of my horses have reset. Account said it got locked on 08 March 03:55 AM.

Edit: My other account was locked as well. Exact time of lock: Your account has been locked since 2017-03-08 03:55:04.

Last edited on 2017-03-08 at 05:14:37 by Rowan Ashwell


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Maya
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#96732 Posted on 2017-03-08 05:13:22

it did this with me just now and non of my horses are stabled. anyone else?


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Boulder Vally Stables
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#96733 Posted on 2017-03-08 05:14:15

Same thing here... (O.o)'


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⚸Haruka
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#96734 Posted on 2017-03-08 05:22:44

Mine as well.. And now none of my horses have aged ugh


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#96736 Posted on 2017-03-08 05:33:39

Sorry everyone. I've fixed this issue for tomorrow so it shouldn't happen again - please lock your account manually, and then unlock it again to be sure because it may not automatically fix for some accounts.

As for today.. I'm afraid that as it's only hit a certain amount of people I can't just run cron again because it'll run cron for *everyone* (even those opted into the new system - it will force you to progress again). Maybe.. have a nice rest from daily duties and browse the forums?

I'm so sorry about all the bugs lately guys, but it's all helping me iron out the new system.


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#96738 Posted on 2017-03-08 05:39:10

I had it too on my second account #109520, locked 8-3 at 3:55.

Already -and now still- felt kind of silly. Because I don't even know how to manually lock my account yet, only found the locking of divisions so far. So can anyone tell me how to lock and unlock it, so I can prevent it from happening tomorrow?


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Blodwyn
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#96740 Posted on 2017-03-08 05:45:39

Same, for all 3 of my accounts. Abbey, we should just re-lock and unlock them again to fix it for tomorrow? Thanks!

Blodwyn- go to town and then account locking is one of the squares at the top

Last edited on 2017-03-08 at 05:47:20 by Blackstone Performance


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Blackstone
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#96743 Posted on 2017-03-08 05:50:57

I logged into 2 accounts this one and HiddenAcres Gypsy's to find them both locked all horses had been kicked from the stables and I can't do anything with them today because of it. I was on both accounts yesterday for at least an hour.


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HiddenAcresMustangs
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#96753 Posted on 2017-03-08 06:27:51

So that's why my account was locked!!! I knew I didn't lock it last night! So, I guess I can't care for my horses today? D: Man...........


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πŸ’œβ„±β„―π’Άπ“‰π’½β„―π“‡ (ℱ𝒒) πŸ’œ
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#96758 Posted on 2017-03-08 07:01:36

How do I manually lock/unlock my account? I don't see the option to do so anywhere


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HiddenAcresGypsys/Mini's
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#96766 Posted on 2017-03-08 07:41:35

HiddenAcresGypsys, go to the town section above and look for a thing that says account locking near the top, click it and then click the button at the bottom of the page :)


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